Assistant Manager.

INTERCON INN

06-01-2010

02-28-2012

  • planning and organizing accommodation, catering and other hotel services;
  • promoting and marketing the business;
  • managing budgets and financial plans as well as controlling expenditure;
  • maintaining statistical and financial records;
  • setting and achieving sales and profit targets;
  • analyzing sales figures and devising marketing and revenue management strategies;
  • recruiting, training and monitoring staff;
  • planning work schedules for individuals and teams;
  • meeting and greeting customers;
  • dealing with customer complaints and comments;
  • addressing problems and troubleshooting;
  • ensuring events and conferences run smoothly;
  • supervising maintenance, supplies, renovations and furnishings;
  • dealing with contractors and suppliers;
  • ensuring security is effective;
  • carrying out inspections of property and services;
  • Ensuring compliance with licensing laws, health and safety and other statutory regulations.