Collections Officer

Standard Chartered Bank – Dubai

07-08-2009

01-03-2012

•Primarily taking care of Business Loan (SME Banking) wherein customers are delinquent & reminding them about their overdue payments.

•Discussing with the clients’ business partners, sponsors & finding out the reasons of delinquency

•Finding solutions for the defaulters on presented matters & issues

•Arranging field visits and managing field collectors to ensure effective collections

•Presenting cheques, preparing documents and filing cases against default customers

•Tracking skip customers and coordinating with legal and collections agencies in different countries