Associate Software Engineer

Accenture Mauritius

07-16-2012

09-19-2014

Role: Oracle JDE Functional Consultant 
Platform: Oracle JEdwards 
ERP Module: Sales and Distribution, Procurement Job Description: 

Support:
Provide application support to European clients (Denmark, Sweden, France, and Holland) by resolving their daily issues. 
Deliver training and support to end-users 
Diagnose and / or resolve technical issues 

Assign tickets and ensure proper follow up until closure 
Perform analysis and diagnosis of complex issues for end-users 
To accurately document of all customer issues, resolution steps and technical documentation up to date. 
Collaborate daily with the development teams to ensure that the quality of the delivered products is bug free. 
Conduct weekly meetings with clients 
Work on change requirements based on new business needs. 
Perform requirement gathering with the client.
System Design: Specification (Functional Design) is written for developers to code. 

Testing:

• Extraction of test requirements from a functional/ business/ technical specification. 
• Analysis and development of test scenario’s 
• Integration, functional and non-functional testing 
• Creation and maintenance of test data. 
• Execution of test cases in accordance with test plans. 
• Test User Interface design of software applications. 
 

Database Management System: SQL Server

Programming Language: SQL