waiter/waitresses

Waiter/Waitress

Full Time

1600.00 QAR

N/A

N/A

15

F&B SERVER DUTIES AND RESPONSIBILITIES:

  • Greets guests and presents them with the menu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggest food and beverages to the guest and also try to upsell.
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
  • Obtaining revenues, issuing receipts, accepting payments, returning the change.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Filling in for absent staff as needed
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
  • Communicate to the guest and provide assistance with their queries.
  • Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and 
  • guest satisfaction.
  • Server food and beverage to the guest as per the course of order.
  • Observes guests and ensure their satisfaction with the food and service.
  • *

  • Adhere to grooming and appearance standards consistently.
  • Understands and can communicate products and services available at the resort.
  • Must have some familiarity with basic cooking skills.
  • Assist buspersons with stocking and maintaing the resturant par stock levels and side station.
  • Help other areas of the restaurant such as answering telephones and completing financial transactions.
  • Print closing report and drop the cash with the front office / accounts department.
  • Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
  • Close the shift on the POS terminal.
  • PREREQUISITES:

  • Education:
  • High school diploma or equivalent preferred.

    Experience:

    Previous serving experience required.

    Excellent oral communication skills required.

    Positive interpersonal skills required.

    Can handle local language and English.

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